Do Not Sell My Personal Information

Last updated: August 31, 2026

At Nalalo, protecting consumer privacy and ensuring data transparency is fundamental to how we operate. As a United Kingdom-based online retailer, we process all personal details strictly in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant European Economic Area (EEA) privacy standards.

Our Policy on Selling Personal Data

Nalalo does not sell, rent, trade, or monetize your personal information to third parties.

We share your data solely with trusted operational partners—such as our platform provider (Shopify), secure payment gateways (e.g., PayPal), and logistics couriers (e.g., Royal Mail, Evri, DHL)—to the extent necessary to process transactions, manage deliveries, and provide customer support.

Your Data Privacy Rights

If you reside in the United Kingdom or the European Economic Area (EEA), you retain specific legal rights regarding how your personal information is stored and handled:

  • Right to Access: Request a complete copy of the personal information we maintain about you.
  • Right to Rectification: Request corrections to any outdated, incomplete, or inaccurate records.
  • Right to Erasure ("Right to be Forgotten"): Request the permanent deletion of your personal records, subject to statutory retention obligations (such as UK HMRC tax and financial recordkeeping requirements).
  • Right to Restrict Processing: Request that we limit how your data is utilized under specific circumstances.
  • Right to Object: Object to the processing of your personal information, including opting out of direct promotional marketing.
  • Right to Data Portability: Request the transfer of your personal data in a structured, standard machine-readable format.
  • Right to Lodge a Complaint: Submit a concern or formal complaint to the Information Commissioner's Office (ICO), the UK data protection regulatory authority (www.ico.org.uk).

How Personal Information is Utilized

Nalalo collects and processes data exclusively for explicit operational purposes:

  1. Order Processing & Fulfillment: Managing checkout transactions and shipping purchases directly to your delivery address.
  2. Customer Care & Returns: Handling buyer inquiries, tracking requests, order modifications, and returns.
  3. Payment Security: Processing encrypted payments through PCI-DSS compliant checkout infrastructures.
  4. Platform Optimization: Evaluating site functionality, navigation, and user experience.
  5. Transactional Updates: Dispatching automated receipts, order confirmation notices, and tracking links.

How to Submit a Privacy Request

To exercise any of your statutory privacy rights, update your preferences, or submit a data inquiry, please contact our Data Protection representative:

Store name: Nalalo
Address: 148 Old Oak Road, London W3 7HE, United Kingdom
Email: info@nalalo.com
Phone number: +447380465838

Customer Service (Opening Hours):

Monday - Friday: 09:00 - 18:00 (GMT)
Saturday and Sunday: 10:00 – 16:00 (GMT)